Privacy policy

This policy explains the data used to prepare, deliver and support the agreement.

1. Controller and contact

Reware ApS, Ågade 5, 8620 Kjellerup, Denmark, is the controller. Use the contact form for privacy requests. The company business email is listed only in the company information section.

2. Data and purposes

We may process party contact details, questionnaire answers, photographs, support messages and technical data to create and deliver documents, provide support, secure the service, prevent abuse and meet legal duties.

3. Legal framework and bases

The relevant framework includes EU GDPR and Irish Data Protection Act 2018. Depending on the activity, processing relies on performing the requested service, legitimate security and support interests, consent for optional analytics, or legal obligations.

4. Providers and international processing

Reware ApS operates from Denmark. Hosting, storage, email, support and analytics providers may process limited data in other countries under contracts and applicable safeguards.

5. Minimisation, retention and security

Enter only needed information. Questionnaire content and assets are removed under the service retention process after delivery or expiry. Limited security and support records may remain longer where necessary.

6. Rights and complaints

Applicable rights can include access, correction, deletion, restriction, objection or portability. Use the contact form and select “Privacy request”. We may verify the requester and protect the other party in a shared agreement.

7. Analytics choices

Optional usage analytics are controlled through the website privacy settings. Essential security and aggregate operational records may still be processed where permitted.

8. Cookie-free, aggregated traffic measurement

We use Vercel Web Analytics for cookie-free, aggregated measurement of visits and viewed pages.

No identifiers from forms, documents, contact details, signatures or payments are sent to analytics. We do not build cross-site profiles or persistent profiles across sessions.

We use this limited measurement only to operate and improve the website. Our privacy policy explains your choices and how to contact us.

9. Support requests

When you submit the contact form, we process your contact email, category, optional reference and message to handle the case. The request is sent to our private support channel on Discord. Do not send signatures, identity documents or full payment-card details. We retain the information only while needed for the case and justified documentation.

Updated 2 September 2026